What is it like to work in a university?

Universities offer a diverse range of academic programs and opportunities for learning, research, and personal growth. Their primary purpose is to equip students with specialised knowledge, critical thinking skills, and practical expertise in various fields of study. People who work in a university help to foster an environment that nurtures intellectual exploration and the exchange of ideas.

Additionally, universities often serve as hubs for cutting-edge research, innovation, and the advancement of knowledge, making them important contributors to the progress of society as a whole.

While every university is different, there are some things they all share:

  1. Tons of collaboration and communication – whether it’s with other students, lecturers, researchers, the public, or industry partners.
  2. A commitment to learning – not just while you’re studying, but for life.
  3. You’ll need to be adaptable – educational and technological landscapes are changing rapidly, and universities need to be at the forefront of these advancements.

Prepare students for work and foster a love of knowledge

Universities facilitate the development of a well-rounded individual, preparing students not only for their chosen careers but also for lifelong learning and contributing to society. You can usually find universities in the education industry. Universities come in various types, including public and private institutions, research-focused universities, and specialised technical or vocational schools.

Key tasks

  • Teach and guide students
  • Develop curriculum and course materials
  • Write and grade assessments
  • Conduct research projects and experiments
  • Manage research grants and budgets
  • Publish research findings in academic journals
  • Collaborate with colleagues on interdisciplinary projects
  • Provide administrative support for programs and departments
  • Mentor and advise students on academic and career matters
  • Organise and participate in conferences, seminars, and events
  • Engage in professional development
  • Contribute to community outreach and service initiatives
  • Undertake committee work and university governance processes
  • Maintain academic records and student databases

You can expect flexible hours and mixed work

Flexible hours  |  Work on-site and remote  |  Jobs more common in metro areas  |  Strong job growth

Many employees in a university typically work standard hours, generally falling within the traditional 9 to 5 time-frame. However, specific working hours can vary based on department, role, and individual preferences. Some roles may require flexibility, such as evening classes or research projects with unique schedules.

On-site work is still more common due to the nature of the tasks involved, such as teaching, mentoring, and conducting experiments. However, remote learning has become more common, so remote work opportunities are also growing. Some administrative tasks can also be done remotely.

Universities are found in both metropolitan and rural areas, but they are more common in metropolitan areas. This is generally because there is higher population and demand in cities – but rural and regional universities can also focus on specialised programs or research areas that are specific to their area.

The Career Clusters you’ll find in a university

People from all Clusters are needed for a university to run successfully, but the most common Clusters you’ll find are Informers, Linkers, and Coordinators. In many roles, you might find yourself performing tasks across multiple Clusters.

What do Makers do in a university?

Makers in universities ensure the smooth operation of physical infrastructure and technical systems. They are responsible for monitoring, building, fixing, and maintaining the equipment and facilities. They can be found in nearly every part of the university, using specialised equipment and tools to ensure everything functions as it should, from cloud systems to air conditioners.

The role of a Linker in a university

Linkers help guide prospective students through the enrolment process, connecting them with appropriate academic programs, and providing valuable information about available services. They also help current students to access resources such as academic tutoring, career services, and extracurricular opportunities. Other Linkers act as liaisons between the university and external stakeholders, including government bodies, businesses, community organisations, and the public.

  • Student Advisors
  • Admissions Officers
  • Outreach Specialists
  • PR & Marketing Specialists

Where you’ll find Coordinators in a university

Coordinators are responsible for planning, managing, and overseeing various aspects of a university’s operations, from schedule planning to policy writing. They handle administrative and managerial tasks, ensuring that day-to-day operations run smoothly. They also play a role in staff management, monitoring performance and providing essential support to workers. Senior Coordinators help to ensure a university meets its educational, financial, commercial, and legal responsibilities and goals.

What do Informers do in a university?

Informers are probably the first people that come to mind when we think of universities – professionals who share their wealth of knowledge with students through lectures, seminars, and one-on-one sessions. Other Informers provide valuable research support, helping students and faculty access resources and conduct effective searches. Some assist students in navigating their academic paths, offering guidance on course selection, degree planning, and career goals.

  • Professors, Lecturers & Tutors
  • Librarians
  • Student Advisors
  • Researchers

The role of Innovators in a university

Innovators are usually the people at the forefront of research, design, and development initiatives within a university. They help to drive research activities and topics, extract important findings from research, and help the university contribute to wider society. Other Innovators develop and implement cutting-edge technologies, such as virtual reality systems and e-learning platforms.

How do Guardians work in a university?

Guardians are responsible for maintaining a secure and safe environment on campus, enforcing rules, and responding to emergencies. Other Guardians might run mental health and wellness services, or provide specialised support to students who live on campus. Some help to ensure that campus facilities and resources are accessible to everyone and provide guidance and support to students who need it.

  • Security Officers
  • Student Counsellors
  • Accessibility Officers

How do we expect working in a university to change in the future?

The university sector is changing quickly, driven by rapid technological advancements, evolving pedagogical approaches, and shifting societal needs.

The integration of advanced technologies, such as artificial intelligence (AI), virtual reality (VR), and augmented reality (AR), is already revolutionising teaching methods and research practices. There is also a growing demand for professionals who specialise in designing, delivering, and managing online courses and educational technology platforms.

Universities will continue to prioritise efforts to create inclusive and equitable environments for students and staff. This may lead to the development of new roles focused on diversity and inclusion, as well as a greater emphasis on inclusive teaching practices.

There is also a greater focus on global perspectives and experiences among students and faculty, which could lead to more opportunities for international collaboration, exchange programs, and global research initiatives.

With a growing emphasis on sustainability and environmental protection, universities have also begun to focus on implementing and overseeing eco-friendly practices and initiatives on campus.

The evolving job market and technological advancements are also leading to an increased need for continuous learning and upskilling. Universities are likely to expand offerings for lifelong learners, creating opportunities for people to engage in ongoing education throughout their careers.


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